Magento

18 articles

Search Health & Diagnostics For Magento 2 - User Guide

Adds a search health widget to Magento 2 admin that shows OpenSearch or Elasticsearch connection status, diagnostics, and recent errors directly on the Catalog Search configuration page. Helps administrators quickly detect and troubleshoot search service issues.

  • 3 min read
  • 315 views

Help Desk For Magento 2 - User Guide

Learn how to configure and use the Eleventex Help Desk for Magento 2. This guide explains how customers can create support tickets, exchange messages with admins, upload attachments, and manage requests, while administrators handle ticket assignments, priorities, departments, and notifications directly from the Magento admin panel.

  • 3 min read
  • 291 views

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